Shipping policy

IN COMPLIANCE WITH LOCAL GOVERNMENT, WE HAVE BEGUN SHIPPING ORDERS PLACED ON AND AFTER MARCH 16. PROCESSING TIMES ARE CURRENTLY DELAYED DUE TO COVID-19 BUT WE’LL MAKE SURE TO NOTIFY YOU ASAP WHEN YOUR ORDER SHIPS.

OUR TOP PRIORITY IS THE HEALTH AND SAFETY OF OUR EMPLOYEES AND CUSTOMERS, SO WE COMPLETELY REDESIGNED OUR FULFILLMENT CENTER TO COMPLY WITH STATE-RECOMMENDED SOCIAL DISTANCING AND PPE GUIDELINES. WE ARE KEEPING OUR UPDATED RETURN POLICY ACTIVE UNTIL FURTHER NOTICE SO YOU CAN CANCEL ANY UNSHIPPED ORDER AT ANY TIME FOR A FULL REFUND. IF YOU HAVE ANY QUESTIONS ABOUT YOUR ORDER OR WISH TO CANCEL, PLEASE CONTACT CUSTOMER SERVICE AT CHERRYSWAN.

WE WILL CONTINUE TO KEEP YOU ALL UPDATED VIA EMAIL AND ON OUR INSTAGRAM, TWITTER AND FACEBOOK, AND LOOK FORWARD TO CONTINUED SHARING OF FASHION TIPS, TRICKS AND CHERRYSWAN CONTENT WITH YOU. WHILE THIS REMAINS A DIFFICULT TIME FOR US ALL, WE HAVE BEEN SO INSPIRED BY ALL OF THE AMAZING SUPPORT WE ARE SEEING WITHIN OUR COMMUNITY AND WOULD LIKE TO THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING. SENDING BEST WISHES FOR YOUR HEALTH AND SAFETY. TAKE CARE (stay alert) CHERRYSWAN.